Updated April 22 2020
Our thoughts are with everyone affected by this pandemic. We remain firm in our prioritisation of the health and well-being of our community.
We have taken sufficient measures to ensure we protect the welfare of you, our customers and our team. We continue to follow and implement the latest government guidance from the NHS. We want to encourage you all to stay safe and be mindful of others.
We remain open as usual, ensuring the utmost hygiene and care is taken when packaging and shipping orders. Royal Mail, DPD and DHL continue to operate and ship orders across the UK and worldwide as usual. In some cases you may experience a slight delay, we can assure you we will do our utmost to provide you with the best possible service.
Our shipping services are now offering a contact-free delivery and will no longer ask customers to sign handheld devices and instead the drivers will sign on your behalf. You will still receive your full track and trace functionality, giving you complete visibility as normal.
We appreciate your patience and understanding during these uncertain times, and we thank you for being a valuable customer.